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VERIFICATION

Raise the concern without sharing more than necessary.

Use this route when a document presented as a Farwa issue appears inconsistent with the register or with the copy you expected. We record the concern for assessment. An initial discrepancy is not automatically a finding of fraud or wrongdoing.

Tell us about the document

Leave out passwords, recovery codes and unnecessary financial or identity documents.

Start with the specific difference

Tell us the reference, how you received the document and which detail concerns you. It may be a date, a version, a page or a status. Do not upload the whole confidential file to an unrestricted form. If further evidence is needed, we can arrange an appropriate transfer method.

Keep the original unchanged

Retain the file and the relevant message as received. Editing the file before asking about it can make the issue harder to understand. Avoid making public accusations based only on a not-found result or an unfamiliar document format.

Understand what can be disclosed

We may need to verify your authority before discussing client information. The team can still explain the next process step or confirm the metadata permitted for release. Any professional or legal escalation is considered through the appropriate route, not decided by an automated website result.

Common questions

Will you send us another party's financial report?

Not simply because a concern has been raised. Confidential access requires its own authority and purpose.